Who we are and what we do.

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Who are we?

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We are a group of freelance people, located in Montevideo, Uruguay, highly experienced on customer service, particularly trained on international trade.

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What do we do?

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We look forward to be your company's local right hand, giving personal assistance to your customers, taking care of your business relationship and promoting its growth.

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Which are the advantages of our service?

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We improve the vendor - customer relationship, 24/7, and on their same languages.
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Assistance on every step of the international transaction, on a real time basis.
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Our service allows your company to have a highly qualified staff on the destination country. This represents a saving on hiring your own CSR personnel.
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Follow up of invoices' due dates and on time payment control.
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We offer an extra checkpoint when it comes to shipping documentation control, improving the supply chain efficiency and decreasing mistakes possibilities, keeping this way, your reliability and quality with the final customer.
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Tailor made service, taking into consideration the specific needs of your customer, honouring your company's procedures and values.

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Strong work ethics. Our main value is the confidentiality of the handled information.

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Which are our work tools?

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Wide knowledge of local trade laws and customs procedures.

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We guarantee real time communication, using the latest mobile technologies available.

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Experienced on dealing with freight forwarders, sealines, airlines and customs brokers.

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We are available to set meetings with your customer, whether to solve a particular problem that may damage the commercial relationship, or just to verify that your business is running smoothly.

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What is the cost of our service?

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Our service is based on a fixed monthly ammount, with no contracts or commisions over sales, and totally independent of the number of transactions.

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For further information, please contact us at our email address.

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